Answers your calls with a smile
and offers kindness during hard times
By Cassie Nesbit
Debbie Engel Peek, volunteer front desk receptionist at American Red Cross, describes herself in three ways: She is social, she is introverted and she is physical.
She is all that and so much more.
“I’m always interested in understanding the spiritual and physical part of the world and myself in it,” she said.
A prolific poet, Ms. Engel Peek said “Conversations with God,” a story written by Neale Donald Walsch was her inspiration for her poetic responses. She has written 100 poems, which she self-published into a book Just a Thought.
Ms. Engel Peek graciously shares her work through Facebook, too. Her poems share a similar theme. “They start out with some kind of conflict and then it’s working through to the end. It’s resolving the conflict going inside of me.”
Engle Peek has used her poems for more than just for herself.
She worked once for the Salvation Army, and taught a parental class there. During her sessions, she would incorporate her poems into the hand-outs given to her students.
One example is her piece called “Unconditionally.”
We vow to love you unconditionally.
It matters not what you say or you do.
Through good times or bad, we’ll be by your side,
It’s LIFE we’ll be traveling through.
You’re the love of our lives, we created you.
What a beautiful blessing you are.
You’re a great gift from Heaven, God’s perfect design,
A wonderfully bright shining star.
Every day we’ll ask God to guide all our words,
To let Love be our ultimate goal.
We love you so much; you’re the joy of our lives,
You’re a part of God’s own special soul.
We thank God for you and we’ll do our best,
To provide you with all that you need,
To grow up the person God planned you to be,
By loving you Unconditionally.
Engel Peek always had a motive for work.
“Just reminding these people they created this baby,” said Engel Peek. “To love it no matter what (unconditionally).”
Engel Peek used her poems one other creative way. “You know what I did one time,” asked Engel Peek. “I wanted to be in the Christmas Spirit, and I wanted to go to the malls and appreciate the people there, so I took this one poem I wrote called Joy and I put 5 dollars in it and just put it in a little scroll, and then I went into the St. Louis Galleria and pretended that I was on a scavenger hunt.”
Engel Peek approached those with a fur coat, hoop earrings or purple hair just to spread her poem. “I kind of look for the unique people,” said Engel Peek. She really was spreading the Joy around.
As a front desk receptionist, that’s exactly the type of person needed for the job. A phone call came through during this interview. “My apartment caught on fire and now I have nowhere to stay,” said a woman from the other line.
Crisis calls like that occur at Red Cross often according to Engel Peek. That’s when someone who can shed some joy on a disastrous situation comes in handy. Engel Peek is the first and last person employees/volunteers see, and she really sets the tone and represents the American Red Cross well.
Thank you Engel Peek for the Joy you give internally and externally.